Refund Policy

 

Refund and Return Policy

 

At Mac Clinic, your satisfaction is our priority. We offer a 14-day return policy, giving you the peace of mind to request a return within 14 days of receiving your item.

Eligibility for Returns: To qualify for a return, the item must be in its original condition, just as you received it, and in its original packaging. Please ensure you have the receipt or proof of purchase handy.

Restocking Fee: For any open-box items, a 20% restocking fee will be applied. This includes products where the original packaging has been damaged, removed, or modified.

How to Initiate a Return: To begin the return process, simply call us at +1 (928) 282-5606 or visit us in-store. Once your return is approved, please bring the item(s) to our store, where a Mac Clinic team member will assist you. They will verify the condition of the product and process your refund accordingly.

In-Store Pickup: If your order is not picked up within 14 days of notification, we reserve the right to cancel the order and issue a refund, subject to a 10% stocking fee.