Frequently Asked Questions
What kind of devices can you repair?
At the MacClinic, we can repair almost anything! Our technicians are certified in repairing mobile devices, tablets, and computers!
Can you honor Apple's Warranty or my AppleCare?
As Sedona's only Apple Authorized Service Provider, we're able to honor both Apple's Limited Warranty and AppleCare+! Just bring your device in-store and we can get it diagnosed and repaired, all covered under your warranty!
I forgot my password! What should I do?
Most companies have a way to reset your password in your browser. If it doesn't work or you get lost, feel free to come in and we can help you get that password reset!
Do I have to leave my devices with you? What about my phone?
For most repairs, you will not have to leave your device with us! We can order the parts and give you a call once they arrive. However, if you're getting your device repaired under AppleCare+ or Apple's Warranty, you will need to leave your device with us.
I'm not sure what happened with my device, but it isn't working. Can you take a look?
Of course! We're typically able to diagnose your device's problem within an hour of coming in-store! For more complex issues, it might take us up to a day.
I think I have a virus. Should I be concerned?
Most viruses are dangerous. We recommend installing an anti-virus (Malwarebytes is our favorite) or coming in-store so we can take a look!
If you have more questions, feel free to give us a call at (928) 282-5606 or visit us in-store - no appointment necessary!